Documentation

servicenow.event() function

servicenow.event() is a user-contributed function maintained by the package author.

servicenow.event() sends an event to ServiceNow.

ServiceNow Event API fields are described in ServiceNow Create Event documentation.

Function type signature
(
    description: A,
    password: string,
    severity: B,
    url: string,
    username: string,
    ?additionalInfo: C,
    ?messageKey: D,
    ?metricName: E,
    ?metricType: F,
    ?node: G,
    ?resource: H,
    ?source: I,
) => int where B: Equatable, C: Equatable

For more information, see Function type signatures.

Parameters

url

(Required) ServiceNow web service URL.

username

(Required) ServiceNow username to use for HTTP BASIC authentication.

password

(Required) ServiceNow password to use for HTTP BASIC authentication.

description

(Required) Event description.

severity

(Required) Severity of the event.

Supported values:

  • critical
  • major
  • minor
  • warning
  • info
  • clear

source

Source name. Default is "Flux".

node

Node name or IP address related to the event. Default is an empty string ("").

metricType

Metric type related to the event (for example, CPU). Default is an empty string ("").

resource

Resource related to the event (for example, CPU-1). Default is an empty string ("").

metricName

Metric name related to the event (for example, usage_idle). Default is an empty string ("").

messageKey

Unique identifier of the event (for example, the InfluxDB alert ID). Default is an empty string (""). If an empty string, ServiceNow generates a value.

additionalInfo

Additional information to include with the event.

Examples

Send the last reported value and incident type to ServiceNow

import "contrib/bonitoo-io/servicenow"
import "influxdata/influxdb/secrets"

username = secrets.get(key: "SERVICENOW_USERNAME")
password = secrets.get(key: "SERVICENOW_PASSWORD")

lastReported =
    from(bucket: "example-bucket")
        |> range(start: -1m)
        |> filter(fn: (r) => r._measurement == "cpu" and r._field == "usage_idle")
        |> last()
        |> findRecord(fn: (key) => true, idx: 0)

servicenow.event(
    url: "https://tenant.service-now.com/api/global/em/jsonv2",
    username: username,
    password: password,
    node: lastReported.host,
    metricType: lastReported._measurement,
    resource: lastReported.instance,
    metricName: lastReported._field,
    severity:
        if lastReported._value < 1.0 then
            "critical"
        else if lastReported._value < 5.0 then
            "warning"
        else
            "info",
    additionalInfo: {"devId": r.dev_id},
)

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The future of Flux

Flux is going into maintenance mode. You can continue using it as you currently are without any changes to your code.

Flux is going into maintenance mode and will not be supported in InfluxDB 3.0. This was a decision based on the broad demand for SQL and the continued growth and adoption of InfluxQL. We are continuing to support Flux for users in 1.x and 2.x so you can continue using it with no changes to your code. If you are interested in transitioning to InfluxDB 3.0 and want to future-proof your code, we suggest using InfluxQL.

For information about the future of Flux, see the following: