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InfluxDB Enterprise

Report issues

When you have challenges with the InfluxDB Enterprise product, please contact InfluxData Support using the email we provided at the time of the signup. That will ensure your support tickets are routed directly to our private release support team.

Please include the following in your email:

  • the version of InfluxDB Enterprise, e.g. 1.11.5-c1.11.5
  • the version of Telegraf or Kapacitor, if applicable
  • what you expected to happen
  • what did happen
  • query output, logs, screenshots, and any other helpful diagnostic information
  • the results of the SHOW DIAGNOSTICS and SHOW STATS queries

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The future of Flux

Flux is going into maintenance mode. You can continue using it as you currently are without any changes to your code.

Flux is going into maintenance mode and will not be supported in InfluxDB 3.0. This was a decision based on the broad demand for SQL and the continued growth and adoption of InfluxQL. We are continuing to support Flux for users in 1.x and 2.x so you can continue using it with no changes to your code. If you are interested in transitioning to InfluxDB 3.0 and want to future-proof your code, we suggest using InfluxQL.

For information about the future of Flux, see the following: